
Please read through this agreement, then click the link at
the bottom to continue to the sign-up application.
Introduction:
This page explains the terms and conditions for using our Internet Home
Banking Service and provides certain disclosures and information to you
concerning the service. Each of your accounts at St. Mary's & Affiliates
Credit Union is also governed by the applicable account
disclosure/agreement and Truth In Savings disclosure you received when you
opened your account.
How To Access Your Accounts:
To access your accounts through our Internet Home Banking service, you
must have your account number and an Internet Home Banking password. This
information is requested when you enter our home banking pages.
The password that is used to gain access to your
information should be kept confidential, just as you would keep other PIN
numbers and security codes confidential. For your protection we recommend
that you change your home banking access password regularly. It is
recommended that you memorize this password and do not write it down. You
are responsible for keeping your password, account numbers and other
account data confidential. If you believe that your password may have been
lost or stolen, or that someone has transferred or may transfer money
between your accounts without your permission, notify St. Mary's &
Affiliates Credit Union at once at (608) 258-5062.
You cannot use E-mail to initiate transactions, change
information or inquire on your account(s). We will not respond to these
types of requests via E-mail since we cannot be certain we are
corresponding with you. Please use the appropriate functions within our
Internet Home Banking service, call (608) 258-5062 or visit
the credit union for these functions.
To get an initial password for the Internet Home
Banking service, visit the credit union office or call us at (608)
258-5062.
Fees:
There are no monthly fees and/or transaction fees for accessing your
account(s) through our Internet Home Banking service. We do not intend to
charge in the future for the service but reserve the right to do so after
providing 30 days advance notice to all users at the home banking login
page.
Your internet service provider (ISP) probably charges
you a fee to access the internet via its server. We have no control over
ISP related fees.
Available Services and Limitations:
The following functions may be performed by members
through the service:
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Transfers. You may transfer funds between your
Share or Loan Accounts as the account agreements may allow. Transfers
from any share account except Share Draft (Checking) are limited to
six (6) per calendar month in any combination of online,
pre-authorized and telephone transfers. Transfers done through the
service DO NOT immediately charge or credit your account. TRANSFERS
WILL BE EFFECTIVE BY THE NEXT BUSINESS DAY AFTER THE DATE OF SUCH
TRANSACTION but may occur sooner.
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Account Balances. You may view your share and
loan account balances. Because the main credit union computer system
is not connected to the internet, it is possible that some
transactions that affect these balances, and have been processed by
the credit union, are not yet included in the balance at the time you
view it. In addition, there may be drafts written against your
balance, or other electronic items such as debit card transactions,
that have not yet been presented to the credit union for
payment.
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Transaction history. You may view the
transaction history for any loan or share account. Because the main
credit union computer system is not connected to the internet, it is
possible that some transactions are not yet included in the history at
the time you view it even though they may have been processed by the
credit union. The main credit union computer system is always the
official record of account history. The Internet Home Banking service
may be updated several times per day for your convenience in viewing
account activity.
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Password Changes. If you are an Internet Home
Banking user, you may change your password at any time from within the
home banking section. For your protection we recommend that you change
your home banking password regularly.
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Check orders. You may reorder checks and/or
view and order new check styles available through the credit union. We
will not process check order requests if you do not have a checking
account at the credit union.
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Check search. You may search for drafts that
have cleared your account. You may also list clearings by date cleared
or by check number. The oldest check available will vary but dates
will go back, at a minimum, to your last regular statement date.
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Additional Services. From time to time, we
will announce additional services, which are available through our
Internet Home Banking. Your use of these services will constitute
acceptance of the terms and conditions presented at the time they are
announced. We reserve the right to limit access or cancel on-line
access at any time.
Business Day:
Our business days are Monday through Friday. Holidays are not included.
Operating Systems and Security:
Our internet home banking site is designed to operate using world wide web
technologies and protocols which are adaptable to a wide range of systems.
The home banking section uses SSL encryption and requires a browser with a
current (unexpired) Thawte Root CA Security Certificate. Some older
browsers may not be able to connect to the site without first updating the
browser security certificate. Our server uses 40 to 128 bit encryption,
depending on the users browser.
We use cookies to help us administer the home banking
section. Some browsers allow you to reject cookies from servers. If you
don't allow us to set a cookie upon entering the site, you will not be
able to log in. The cookie we set contains information we need for
security, and allows us to 'time out' your authority to view information.
We place the cookie with instructions that it can only be sent to a server
in our home banking domain (homecu.net). A cookie cannot be used to
extract data from your PC. We do not store your Access Code, User Id or
Password in your cookie.
The cookie we set will 'time out' your access authority
to our home banking section. Until it times out, you can come back to our
home banking without logging in. After the time out period, you will need
to log in again. Remember, most browsers will let you use a BACK button to
view previously visited documents, even if your viewing authority has
expired. For this reason, the only way to keep others from viewing your
account balance is to exit the browser when you are finished with your
session. This is especially important if you are using a public or shared
computer.
Privacy:
Our home banking database is a private system operated
for the exclusive use of our members. We use SSL encryption and digital
server authentication to insure the privacy of your information when
sending data between our home banking server and your PC.
All home banking logins are logged by the server. For
authenticated members who use home banking, we collect and store certain
information such as how often you visit the home banking section, dates
and times of visits and which pages are being used. We use this
information for internal review and product evaluation only. We never
sell, transfer or trade this information unless we are compelled to do so
by law.
We may gather and store additional information available
to us on failed login attempts and other activity we consider a threat to
our system. In these cases, we will share this information with other
companies, agencies and law enforcement officials as we see fit.
Liability for Unauthorized Transfers:
Tell us AT ONCE if you believe your password has been lost or stolen and
immediately change your password from within the home banking section.
Calling is the best way to notify us immediately. You could lose all the
money in your account. If you tell us within two (2) business days, you
can lose no more than $50 if someone used your password without your
permission. If you do NOT tell us within two (2) business days after you
learn of the loss or theft of your password, and we can prove we could
have stopped someone from using your password without your permission if
you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not
make, tell us at once. If you do not tell us within sixty (60) days after
the statement was mailed to you, you may not get back any money you lost
after the sixty (60) days if we can prove that we could have stopped
someone from taking the money if you had told us in time.
If a good reason kept you from telling us, we will
extend the time periods.
If you believe your password has been lost or stolen or
that someone has transferred or may transfer money from your account
without your permission, call:
(608) 258-5062 or write: St. Mary's & Affiliates
Credit Union 707 S Mills St Madison WI 53715
Statements:
All transactions generated by you through our home banking service and any
home banking fees will appear on your monthly or quarterly statement.
Our Liability:
If we do not complete a transfer to or from your account on time or in the
correct amount according to our agreement/disclosure with you, we will be
liable for your losses or damages. However, there are some exceptions. We
will not be liable, for instance:
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If, through no fault of ours, you do not have enough
money in your account to make the transfer;
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If the home banking equipment or software was not
working properly and you knew about the breakdown when you started the
transfer;
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If circumstances beyond our control (such as fire or
flood) prevent the transfer despite reasonable precautions that we
have taken.
We shall not be responsible for any other loss, damage
or injury whether caused by the equipment, software and/or the home
banking service, nor shall we be responsible for any direct, indirect,
special or consequential damages arising in any way out of the
installation, use or maintenance of your equipment, software and/or
service, except where the law requires a different standard. We do not
make any warranties concerning the equipment, the software or any part
thereof, including, without limitations, any warranties of fitness for a
particular purpose or warranties of merchantability.
Errors and Questions:
In case of errors or questions about your electronic transfers, telephone
us at (608) 258-5062 or write us at St. Mary's & Affiliates Credit
Union, 707 S. Mills St., Madison WI 53715 as soon as you can. We must hear
from you no later than sixty (60) days after you learn of the error. You
will need to tell us:
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Your name and account number;
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Why you believe there is an error and the dollar
amount involved;
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Approximately when the error took place.
If you tell us orally, we may require that you send us
your complaint or question in writing within ten (10) business days. We
will tell you the results of our investigation within ten (10) business
days and correct any error promptly. If we need more time, we may take up
to forty-five (45) days to investigate the complaint, but you will have
the use of the funds in question after the ten (10) business days. If we
ask you to put your complaint or question in writing and we do not receive
it within ten (10) business days, we may not credit your account during
the investigation.
If we decide that there was no error, we will send you a
written explanation within three (3) business days after we finish our
investigation. You may ask for copies of the documents that we used in our
investigation.
If you need more information about our error resolution
procedures, call us at (608) 258-5062.
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the terms and want to apply for Home Banking
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